Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. This Privacy Policy explains how Avenue Dental Plan (“we,” “our,” or “us”) collects, uses, and safeguards personal information obtained through our website, enrollment forms, and communications. This policy is available on our homepage and at all points where personally identifiable information may be requested.

The Information We Collect

This policy applies to all information collected or submitted through our website and related services. The types of personal information we may collect include:
Name Mailing address Email address Phone number Payment and billing information Membership plan details
Important Notice: Avenue Dental Plan does not collect, receive, store, or transmit protected health information (PHI). We do not collect medical records, diagnoses, treatment information, insurance claims, or any clinical data.

HIPAA Status

Avenue Dental Plan is a dental discount membership program and not insurance. Because we do not handle protected health information (PHI), we are not a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA) and are not subject to HIPAA compliance requirements.

How We Use Your Information

We use the personal information you provide solely for legitimate business purposes, including:
  • Processing membership enrollments and payments
  • Managing accounts and memberships
  • Providing customer support
  • Sending account-related communications
  • Delivering requested information or materials
We do not sell, rent, or trade your personal information. Information is shared with third-party service providers only to the extent necessary to operate our services (such as payment processors, CRM platforms, or communication providers), and only under confidentiality obligations.

Email Communications

Email addresses provided to us are used to respond to inquiries, deliver membership-related communications, and send updates or newsletters only if you opt in. You may unsubscribe from marketing emails at any time using the link provided in our emails.

SMS Communications

Avenue Dental Plan may communicate with users via SMS for account-related notifications, including:
  • Membership confirmations
  • Billing and payment notices
  • Renewal reminders
  • Customer service communications
By providing your mobile number and opting in, you consent to receive SMS messages from Avenue Dental Plan. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.

Use of Non-Identifying Information

We may use non-identifying, aggregated data (such as website traffic or usage patterns) to improve our website, services, and user experience. This information does not identify individual users.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system can be guaranteed 100% secure, we strive to use commercially acceptable means to protect your data.

Accessing or Correcting Your Information

You may request access to or correction of your personal information by contacting us directly. We will take reasonable steps to verify your identity before providing access or making changes, in order to protect your privacy and security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at: Avenue Dental Plan info@avenuedentalplan.com